Super fast shipping given that it came from Germany. Seller emailed me twice to make sure grinder arrived, and that we were satisfied with the merchandise.We are very satisfied with the Zassenhaus mill — rather delighted, in fact. Thinking back over the years, finding a decent peppermill that actually works has been a years-long source of frustration.The last wooden grinder we had was ordered from a spice company 25 or more years ago for around $50, as I recall. It still works, but just barely; it is loose and goes out of adjustment easily, and the grind is unpredictable.We were pleased to find this mill after buying far too many unsatisfactory peppermills at various stores, from high end cooking supplystores to department stores.This new Zassenhaus is a precise machine, looks really nice and does the job well. Adjusting the controls on the bottom changes the grind, but we seldom do.It is larger than I thought it would be and has an adequate capacity pepper chamber. It's fairly easy for me to refill, and manual dexterity is not my strong suit.In these times of disposable junk from China, this is a nice change. We have a couple of grinders we bought at a local store that claimed to be from England (a hidden label inside box showed they were actually made in China) which are completely worthless at grinding pepper.I never seem to need to adjust the grind; kind of a set-it-and-forget-it thing. It probably grinds finer and coarser but evidently one grind is sufficient for our household.So I’m buying three more Zassenhaus grinders and hope they last a long time.These esthetically pleasing mills make an impressive gift, especially if you include a supply of fresh premium peppercorns. We order ours from TheSpiceHouse.com.The grinder with a larger twist knob top might be easier to use than the one with the pointy top and wooden ball, especially for people with arthritis or carpal tunnel conditions.I wouldn’t hesitate to recommend this peppermill because it’s far better than any we have ever seen in stores, even at much higher prices.